Refund policy
Returns and refunds. Due to the integrity of the product returns are accepted on a case by case basis with approval within 30 days of receipt of product.
I stand behind the quality on all of the products I carry in my store and am generous for a return if you are not satisfied. However, to prevent abuse of the return policy, we reserve the right to not refund the purchase.
If for any reason you are not satisfied with your purchase, simply reach out for a return, and when approved send the unused portion back to me, and we will refund your money.
If you would like to return items included in a kit, you must return the entirety of the kit.
A refund will be processed upon receipt of return package. You will be refunded back on the original payment method you used to purchase the original order. Refunds will be issued for returns weekly in accordance to our return policy. Refunds can take 3-5 business days to show as processing on your account. However, you will always know when a refund is issued as you will be notified via email.
Please note, a Return Merchandise Authorization (RMA) number must be included with your return in order to receive a refund. Product-for-product exchanges are not offered, and return shipping is paid by the customer.
Consultation services and packages, eCourses, eBooks, and Program Resources are final sale.
How to Initiate a Return . To initiate a return, please email hello@remedyhealth.live to receive a return shipping label. Return labels cost $10.00 and will be deducted from your refund amount once processed. You must use the return label provided by us in order for us to process your return, or we will not be able to refund your order. Original shipping charges are never refundable.